Frequently Asked Questions
Yes! We are committed to exceptional service. We have professional on-site maintenance during normal business hours & after hours emergency services.
We are here to help! Maintenance requests can be made by contacting the office via phone or email, through the resident portal on our website, or through our mobile app.
We have 5 resort style pools open Memorial Day to Labor Day from 10:00 am to 10:00 pm.
Yes, parking is available on-site for our visitors and residents and is free!
We are proud to call Riverset pet friendly! There is a one time nonrefundable pet fee of $300 and $20 monthly pet rent. Only 2 pets permitted per household.
We do not have furnished apartments at Riverset but would be more than happy to help you find accommodations with our partner Cort Furniture.
Yes! We offer 3 to 15 month leases. Once your initial lease comes up for renewal, we offer 1 to 15 month leases.
Riverset encourages active lifestyles. Our gym includes various cardio machines, free weights, various strength training machines and we even have a racquetball court!
We accept both! In order to best accommodate and prepare for your personalized tour, an appointment is recommended, but walk-ins are always welcome.
You can submit your application anytime online or stop by during regular office hours to submit an application in person.
We strive to process all applications in a timely manner. To help us be as efficient as possible, please submit all required documents at the time of your application. Our team works to process all applications within 48 hours.
We accept personal checks, ACH, certified checks or credit cards (additional fees may apply).
$100,000 liability coverage is required. We offer a liability program through Renter's Legal Liability, LLC for $12 per month.
Future residents will receive a welcome packet from our team to help you set up utilities.
Riverset offers Xfinity/Comcast. Please contact our Leasing Office for additional information.
Riverset is located right on the Mississippi river! We are just minutes from The Greenbelt and Harbor Town Square (Cordelia's, Tug's, Paulette's, Broadway Nailbar, Harbor Town Fitness, etc.)
Students living at Riverset can attend Shelby County School District. Please visit https://www.scsk12.org/ for more information.
Riverset is just minutes from shopping, dining, grocery stores, parks, fitness gyms and entertainment. One of our favorites is Wolfchase Galleria which is located in Germantown 25 minutes away from Mud Island. The closest grocery store is Roxie's.
To uphold Fair Housing policies, we use the same rental criteria for all applicants which includes a credit check, background check, residential verification, and employment verification. Combined income for the apartment must also reach at least 3x total rent.
Yes! We allow guarantors for guests needing assistance with income qualification only. The guarantor must show their income totals no less than 5x the monthly rental rate (gross). Primary applicant must pass credit screening and be conditional approved. Application fees apply.
We make touring easy with our online tour scheduler, offering in-person, virtual and self-guided tours. Please be prepared to show a government issued photo ID to tour our community.
Didn't find an answer?
Our team is always ready to answer your questions.